Help from a partner agency We work closely with around 80 local organisations. They often know our clients well and are best placed to make a referral on someone’s behalf — especially when needs go beyond food and clothing. Partner login If you’ve reached your referral limit Each person can have a maximum of 4 self-referral vouchers after which further vouchers need to come through an agency. If you’ve reached the limit and still need support, a referral from an agency, including the ones below, will let us help further: Winchester City Council (Housing or Income Services) Hampshire County Council (Family Services) Citizens Advice Winchester CAP (Christians Against Poverty) A2Dominion Two Saints Trinity Winchester They can also help you look at other support that may be available to you. If you’d rather not go through an agency, two community food pantries are open to anyone: The Carroll Centre, Stanmore Unit-12, Winnall Who to call for what Social housing tenants: Contact Winchester City Council Housing Department or your housing association’s tenancy support team. Homeless or vulnerably housed: Reach out to Trinity Winchester (button below) or click here for The Beacon. Private rented or owner-occupied homes, or if the above options aren’t suitable: Winchester Citizens Advice can provide guidance and support. Winchester Citizen’s Advice Bureau Freephone – 0800 278 7861 – https://citizensadvicewinchester.org.uk Free advice on every aspect of life, from benefits and employment to housing and debt management. If you prefer, you can call us on 01962 864720 on Tuesdays and Fridays between 9 a.m. and 2 p.m. or come into one of our hubs and we can help you fix up an appointment. Your local Housing Association Through the Tenancy Support Team/Officer Winchester City Council – Housing Team or Income Services Team – https://www.winchester.gov.uk/cost-of-living Housing matters including homelessness Email: homelessness@winchester.gov.uk – Duty Line 01962 848 163 Housing Benefits Team 01962 848 539 (Lines are open between 10am-12pm and 1pm-3pm) Universal Credit 0800 328 5644 Council Tenants in rent arrears housingincome@winchester.gov.uk or telephone 01962 848 205 Council Tax 01962 848 288 (Lines are open 9.30am – 4pm) Make a claim for Council Tax Support online Debt advice charities like CAP (Christians Against Poverty) 0800 328 0006 – https://capuk.org HCC https://www.hants.gov.uk/community/costofliving Help and support is available from a number of services. This includes warm spaces in libraries to hot school meals and expert advice on reducing heating bills. Clothing We work with the Winchester Vineyard Church Storehouse so we can offer more than we could on our own. Adult clothing is available from Penton Place without an appointment. Children’s and baby clothing or equipment goes through Storehouse — Mondays and Thursdays by appointment. Storehouse: winchestervineyard.org/storehouse · 01962 863217 · storehouse@winchestervineyard.org Throughout our website we use Youtube to host video content. By playing this video, you agree to allow Youtube to set marketing and analytics cookies on your device. Please see our cookie policy for more information or click here to play. Partner agency links If we can’t help, others can. We support clients in Winchester city and the surrounding villages, including Alresford. If you live further out, the closest food bank to you will usually be the quickest route to help: AndoverAltonBasingstokeBishops Waltham / WickhamBordonDenmead / Hambledon / WaterloovilleEastleighFarehamFleet / HookPetersfieldPortsmouthRomseySouthampton